Merchandise purchased on merafit.com in their original condition (new, unused, unwashed, and unaltered) with tags attached must be returned within 15 days of the ship date found on the Packing List. Please include the Return Form to ensure timely processing. Refunds will be issued based on the original form of payment.
Please allow up to 15 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process.
Merchandise received as a gift may be returned for a full refund to the person who purchased the gift or an online store coupon can be issued to the person who received the gift. To receive an online store coupon, please include the email address that you would like the online coupon sent to in the comments section of your Return Form. We will then email you a one-time use coupon code in the amount of the purchase, which can be redeemed only online. Please enter the coupon code in the promo code field at checkout to redeem.
ONLINE-STORE ALTERATIONS POLICY
Altered merchandise may not be returned or exchanged at any time. Alterations must be picked up with a valid receipt or ID.
Altered merchandise not claimed within 90 days of purchase will be discarded. Store assumes no responsibility for unclaimed merchandise.
RETURNS ON YOUR OWN
Please note we DO NOT accept returns to our warehouse for merchandise purchased at a physical store location. We only accept returns to our warehouse for merchandise purchased from merafit.com.
For online returns, please fill out the Return Form, repack the item(s) including all original tags, and ship them back to the warehouse address on your package, at your own expense.
Please remember to write down your Tracking Number to monitor delivery status.